FAQ

Frequently Asked Questions

What is a Mini cupcake?

Mini cupcakes are the perfect size when you only need 2 or 3 bites of gourmet dessert to finish off your meal, or to add a boost of flavor to your day!

Can I make large orders through your website?

For all orders 4 dozen or larger, please call Cupcakes Gourmet.

Can I place an order for cupcakes on the same day that I need them?

If you need cupcakes on the same day you place an order, we will do our best to fill your order. However, there may be times that we are unable to fill last minute orders. For all last minute orders, please call Cupcakes Gourmet.

How do I care for my cupcakes after I pick them up?

Our cupcakes are made with natural ingredients, and contain no preservatives. It is best to eat them on the same day they are purchased, or the following day, if stored at room temperature.

Do you gift wrap or have gift boxes?

At this time, we do not offer gift wrap. However, our signature brown and pink box can be purchased from the bakery for $1.50. These beautiful boxes are definitely suitable for gifting.

Can I order cupcakes for my wedding?

Absolutely! Call us to schedule a free tasting with our Cupcake Consultants, and to discuss the infinite possibilities for your special day. Also, check out our Weddings Page on this website for ideas and inspiration.

Do you deliver cupcakes for weddings or large parties?

Yes, we deliver within the Philadelphia area. Delivery charges are based on the distance from our Bakery in Malvern, PA.

Will you do any custom decorating or writing on your cupcakes?

Yes, we can do custom colors, logos, lettering, etc. for custom cupcake orders. Please call Cupcakes Gourmet for pricing and information on all custom orders.

Do all Cupcake Gourmet cupcakes contain sugar, eggs, and milk?

Yes, we use only the finest, freshest ingredients in our cupcakes. They are all made from scratch using flour, sugar, eggs, milk and the very finest gourmet ingredients.

Can I order cupcakes from the bakery in advance?

No problem! You can place an order with Cupcakes Gourmet as early in advance as you would like.

Privacy Policy

Privacy Policy Statement:

Your privacy is important to us, and we are committed to protecting the personal information you share with us. We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will take appropriate steps to ensure the security and integrity of any information you provide to us.

Note: You must be a U.S. resident 18 years or older to register as a Member or use cupcakesgourmet.com.

We use Authorize.net to process online payments. Your information is encrypted and transmitted to/from Authorize.net to complete a transaction. Any information provided to Authorize.net is housed in a secure data center. Cupcakes Gourmet does not have direct access to full credit card numbers for online transactions, as that information is transmitted and housed at the secure data center of Authorize.net.

If you purchase a product or service from us, we request certain personally identifiable information from you on our secure checkout order form. You must provide contact information (including, but not limited to, name, email, and shipping address) and financial information (including, but not limited to, credit card number, expiration date, etc.). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Information Sharing and Disclosure:

Protecting personally identifiable information about customers is an important part of our business. We share and disclose such information only as described below.

Cupcakes Gourmet sends personally identifiable information about you to other companies or people:

  1. when we have your consent to share the information
  2. when we need to share your information with third parties, such as banks and credit card processors, to provide the product or service you have requested
  3. it is appropriate to comply with law or
  4. it is necessary to protect the rights, property, or safety of Cupcakes Gourmet, our users, or others, which may include the exchange of information with other organizations for fraud protection and/or risk reduction.
Security:

We are committed to keeping Personal Information secure, and we have reasonable technical, administrative and physical safeguards in place to help protect Personal Information from loss, misuse or alteration. However, we cannot be and are not responsible for unauthorized access to your Personal Information by hackers or others who have obtained such access through illegal measures.

E-mail:

By allowing you to send e-mail to us, we are not attempting to collect any personal information about you. We will only use personal information (such as name, mailing address and e-mail address) contained in your e-mail to respond to your specific inquiry or comments in the e-mail. Although we may retain your e-mail for a period of time, we will not use any personal information contained in your e-mail for any purpose other than responding to your specific inquiry or comments.

Updating the Privacy Policy Statement:

As we continue to develop our Site and take advantage of technologies to improve the services we provide, we may have a need to change our current privacy policies. We therefore reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. This policy is effective on and was last updated October 23, 2008. If elements of our privacy policy change, we will revise this Privacy Policy Statement. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes.

Contact Us:

If you have any questions or suggestions regarding our privacy policy, please contact us at info@cupcakesgourmet.com